System status

All systems operational

Uptime and incident history published rather than provided on request. If something is wrong, it will say so here before you have to ask us.

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90-day uptime: 99.98%; 90-day uptime
Open incidents: 0; Open incidents
Median detection: <15 min; Median detection
On-call rotation: 24/7; On-call rotation

Components

Ninety-day availability

Application

99.99%Operational

API

99.98%Operational

Integrations & sync

99.95%Operational

Reporting & analytics

99.99%Operational

Notifications

99.97%Operational

Mobile & field capture

99.96%Operational

History

Recent incidents, written up properly

18 July 2026

Resolved

Delayed integration sync for Jira tenants

A rate-limit change on the upstream API caused project status to lag by up to 40 minutes for roughly 6% of tenants. Backfilled within the hour, and the connector now honours the new limits.

2 June 2026

Completed

Scheduled maintenance, EU region

Planned database upgrade in the EU region during the published window. No data loss and no unplanned downtime.

11 April 2026

Resolved

Elevated latency on reporting queries

Large portfolio roll-ups timed out for a small number of tenants with more than 400 projects. Query plan corrected and a regression test added.

Questions about reliability?

Our security and compliance page carries the architecture, subprocessors and the answers your team will need.

Security

Documentation