TeamPulse
Strategy

A plan that can be measured, not just circulated

Most strategic plans live in a deck nobody opens after February. In TeamPulse an objective is a record with a perspective, a weight, a KPI and an owner, and everything downstream points back at it.

Scorecard perspectives
4
Scorecard perspectives
Weights must allocate
100%
Weights must allocate
Cascade levels
3
Cascade levels
Plan vs actual
Live
Plan vs actual
Balanced scorecard
FY26 · 19 objectives
Financial4 obj
71%
Customer5 obj
64%
Internal process7 obj
48%
Learning & growth3 obj
82%
Weighted roll-up64% · +9 vs Q1

The four perspectives

A plan that only measures money is a budget

The scorecard exists so a quarter that looks fine financially cannot hide a process that is failing or a capability gap that will bite next year.

Financial

4 objectives

Revenue, margin, cost-to-serve and the budget envelope the portfolio draws from.

71%

Customer

5 objectives

Retention, activation, satisfaction, the outcomes people outside the company feel.

64%

Internal process

7 objectives

Cycle times, quality and throughput. Usually where a plan quietly goes wrong first.

48%

Learning & growth

3 objectives

Capability, succession and the skills the next two years of the plan will need.

82%

The cascade

Every objective has a parent and an owner

A goal carries its level, its weight and the objective above it. That is what lets a company number report honestly instead of averaging unrelated team goals together.

  • Company, team and individual levels on one tree
  • Weights must total 100 at each level
  • Visibility set per objective, company, team, or private
  • Optional manager approval before a goal goes active
See it in the tour
Goal tree
Grow recurring revenue 30%
Companywt n/a
Grow recurring revenue 30%
62%
Teamwt 40%
Lift net revenue retention to 112%
71%
Teamwt 35%
Cut onboarding time to 3 days
54%
Individualwt 25%
Ship self-serve activation
82%

What is in it

Everything the strategy layer holds

Enough structure to survive an audit, and few enough required fields that a team will actually keep it current.

Four perspectives

Balanced scorecard

Pivot the same objectives into financial, customer, internal process and learning views. Optional, so OKR-only teams can ignore it entirely.

One object, four types

Goals, OKRs and KPIs

OKR, KPI, development or performance, each with a target value, a unit, a cycle and an owner who is a person, not a department.

Company → team → person

Weighted cascade

Child goals carry a weight, so a parent objective reports real progress instead of an average of unrelated things.

Checked on write

SMART validation

Every goal is scored per dimension as it is saved, so you can report the share of the plan that is actually measurable.

Quarterly or annual

Cycles and check-ins

Run objectives inside a cycle with scheduled check-ins, approval gates and drift alerts before quarter end rather than after it.

Configurable

Performance frameworks

Bands, phases, competencies and cycle type are set per organisation, including separate government and private-sector frameworks.

Live roll-up

Plan versus actual

A single executive view of where the plan said you would be against where the delivery data says you are.

Per objective

Approval and visibility

Objectives can require manager approval and carry their own visibility, company, team, manager-approved or private.

Getting there

From a deck to a live plan in about two weeks

01

Load the plan

Import objectives from a spreadsheet or write them in. Assign a perspective, an owner and a weight.

02

Attach measures

Give each objective a KPI with a target, a unit and a source, so progress is read rather than reported.

03

Cascade it

Team and individual goals hang off the parent. Weights must total 100, so nothing is quietly double-counted.

04

Connect delivery

Portfolios and projects point at the objective they serve, and agreements point at the same measures.

What changes

What teams report after a full cycle

100%
objectives with an owner

An objective cannot go active without a named person against it.

86%
SMART-compliant

Measured at write time, so the figure is a fact rather than an audit finding.

4 wks
earlier on drift

Check-ins and delivery data move the number before the quarterly review.

1
source for the board pack

The same records the PMO and HR report from.

Put the plan where the work can reach it

Thirty days on your own objectives. Import the plan, cascade it once, and see whether anything in it connects to what teams are actually delivering.